Resume
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Emerging Cloud DevOps Engineer, certified as an AWS Solutions Architect and Cloud Practitioner, with a Bachelor's degree in Information Technology and hands-on expertise in cloud-native infrastructure. Fluent in English (C1 level) and proficient in orchestrating scalable environments using Terraform, Kubernetes, and Docker. Strong technical foundation in AWS serverless architectures, Linux system administration, and CI/CD automation. Proven ability to engineer zero-trust deployment pipelines, implement Infrastructure as Code (IaC), and establish proactive observability to optimize and secure cloud operations.
Experience
Cloud DevOps Intern
iVolve
- Build & Containerization: Standardized application packaging using Gradle and Maven and engineered optimized multi-stage Dockerfiles to containerize Spring Boot, Node.js, and Python microservices.
- Kubernetes Orchestration: Managed cluster resources and security by implementing RBAC, resource quotas, and node taints, while configuring persistent storage solutions and StatefulSets for database workloads.
- Continuous Integration: Designed automated Jenkins pipelines to streamline the software delivery lifecycle, integrating unit testing, image scanning, and automated deployment stages.
- GitOps Implementation: Deployed and configured ArgoCD to manage GitOps workflows, ensuring automated synchronization and consistency between Git repositories and Kubernetes cluster states.
- Infrastructure Automation: Developed Ansible playbooks to automate server configuration and application deployment, utilizing Ansible Vault for secret management and dynamic inventory for AWS EC2 instance discovery.
Cloud DevOps Engineer Scholarship
National Telecommunication Institute (NTI)
- Gained hands-on experience in network automation, cloud deployment, and infrastructure as code within an intensive DevOps training environment.
- Automated configuration and management of Cisco, Juniper, and Arista network devices using Ansible playbooks, including VLAN provisioning and SNMP monitoring.
- Deployed and managed containerized applications on Red Hat OpenShift using Helm and source-to-image workflows, handling cluster resources, nodes, and access controls.
- Designed and executed automated infrastructure test cases using Robot Framework to validate network and system deployments.
- Strengthened Linux system administration skills through practical work with Red Hat Linux, SELinux policies, firewalls, LVM, and file systems.
Customer Service Agent
TTEC & Concentrix – Cairo, Egypt
- Managed 100+ daily customer inquiries in high-volume call center environments while consistently meeting service-level agreements (SLAs).
- Resolved technical and account-related issues efficiently under time pressure, demonstrating strong problem-solving and communication skills.
- Documented workflows and tracked performance metrics, reinforcing attention to detail and process-oriented thinking applicable to DevOps operations.
- Collaborated with cross-functional teams to meet operational targets, developing teamwork and reliability essential for production environments.
Front-End Web Development
Route Academy – Cairo, Egypt
- Developed responsive web applications using React and JavaScript, consuming RESTful APIs to build dynamic user interfaces.
- Implemented debugging, testing, and deployment practices, establishing a strong foundation for automation and CI/CD concepts.
- Gained practical experience in version control and collaborative development workflows.
Technical Projects
Cloud Resume Challenge (Serverless AWS Architecture & CI/CD)
Personal Project
- Engineered a zero-trust CI/CD pipeline using GitHub Actions and AWS OIDC, eliminating the reliance on long-lived static credentials for automated infrastructure deployments.
- Codified cloud infrastructure (S3, Lambda, CloudFront) utilizing Terraform with remote state management, ensuring a highly available, version-controlled cloud architecture.
- Enforced automated quality gates within the deployment pipeline, executing Python unit tests and Terraform syntax validation on every commit before production rollout.
- Implemented proactive observability by provisioning AWS CloudWatch metric alarms and SNS email notifications via IaC to monitor serverless compute health in real-time.
Education
Bachelor of Information Technology
Faculty of Computers and Artificial Intelligence, Beni-suef, Egypt | Graduation: 2022
Certifications
AWS Certified Solutions Architect – Associate
Issued June 2026 by Amazon Web Services (AWS)
AWS Certified Cloud Practitioner
Issued June 2026 by Amazon Web Services (AWS)
Skills
- OS & Security: Linux Administration (Red Hat Admin I/II, SELinux, Firewalls, LVM).
- Automation & Scripting: Python, Ansible, Shell Scripting, Git.
- Networking Foundations: VLANs, SNMP, Cisco.
- Cloud & Orchestration: AWS (Core Services/Security), Terraform, Kubernetes, Docker, Red Hat OpenShift.
- Development & APIs: REST/HTTPS APIs, React/JavaScript.
- Languages & Communication: Arabic (Native), English (Fluent / C1).